  <f1>02/27/05  <f1>16:04:42  <f2 p850>      DEMO CORPORATION        <f1>Page No.    <f1>1

                       <f2 p870>PERFORMANCE APPRAISAL

    <f1>Empl. #:    78423  <f1 p755>Name:  <f2>Crowther, <f2>Janet B.
                       <f1 p755>Title: <f1>EXEC ASST       <f1 s2>Dept: <f1>MARKETING & SLS
                       <f1 p755>Last Perf. Apr.: <f1>03/17/04

  <f2>Summary: <f3>     Past year saw overall good performance. If improvement trend of
           <f3>recent weeks continues, next year should be terrific!
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>OVERALL PURPOSE

         <f2 p520><e>     Provide administrative, secretarial and clerical support to manager and
         <f2 p520><e>designated team staff; supervise manager's secretarial and clerical workers;
         <f2 p520><e>assist manager and key staff in fulfilling their responsibilities and
         <f2 p520><e>achieving their assigned goals.

    <f2>Obs. Date                                <f2>Rating
    <f1>02/15/05                                   <f1 s4>3
         <f1 p520>Coaching conference:  overall good performance; needs to be more
         <f1 p520>responsive to staff; agrees she'll improve responsiveness to staff.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>1     <f2>Score:           <f1>6.0
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>MGMT & STAFF SUPPORT

         <f2 p520><e>     Seeks delegation of tasks from manager and designated team staff to help
         <f2 p520><e>achieve their goals; responds quickly and courteously to their requests for
         <f2 p520><e>assistance; recommends methods, improvements and solutions; follows
         <f2 p520><e>instructions with care and precision; and keeps them informed of progress.

  <f2>Review:<f3>     Janet, you've shown great improvement in this area, and I'm sure
         <f3>that you'll improve even more during the next performance period
         <f3>because you have so much excellent potential.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>3
         <f1 p520>Cust Contacts. Thanks for taking initiative. Handled custs w/finesse!
         <f1 p520>Enjoyed talking with custs. Gladly do again. Talked to over 30 customers.
         <f1 p520>Got excellent
         <f1 p520>feedback for our new mktg program. Offered several suggestions.
         <f1 p520>
         <f1 p520>. Janet, you did a great job phoning customers
         <f1 p520>  and getting important feedback for mktg.
         <f1 p520>
         <f1 p520>. I'm delighted with how you took hold of this
         <f1 p520>  and could be depended on to do a great job
         <f1 p520>  with very little supervision.
         <f1 p520>
         <f1 p520>. I'll keep you in mind for more challenging
         <f1 p520>  projects like this.  You've got an
         <f1 p520>  intelligent and classy way of dealing with
         <f1 p520>  customers that we should use more often.

    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>Sales Quota Reports. Thanks for tough job done on time. Kept cool too. Not
         <f1 p520>her favorite job.
  <f1>02/27/05  <f1>16:04:42  <f2 p850>      DEMO CORPORATION        <f1>Page No.    <f1>2


    <f1>12/29/04                                   <f1 s4>1
         <f1 p520>Reorganize filing sys. Though usually responsive, dropped ball on this.
         <f1 p520>Upset. Didn't grasp importance.

    <f1>12/29/04                                   <f1 s4>2
         <f1 p520>Report for Bill Bauer. Need to be responsive to staff priorities also.
         <f1 p520>Less responsive to staff than before. Said she's overworked, but will try.

    <f1>02/18/05                                   <f1 s4>3
         <f1 p520>Mktg report for Jim Donohue. Responsiveness has improved. Much more
         <f1 p520>responsive and timely than on prior project.

    <f1>02/19/05                                   <f1 s4>4
         <f1 p520>Help O'Brien prepare report. Appreciate responsive and timely help given
         <f1 p520>to O'Brien. Much more responsive than last staff support project.
         <f1 p520>Understands importance of supporting entire team effort.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>6     <f2>Score:           <f1>6.9
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>CORRESPONDENCE

         <f2 p520><e>    Independently answers routine correspondence; ensures that composition
         <f2 p520><e>and format of correspondence adheres to company standards in correspondence
         <f2 p520><e>manual.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>2
         <f1 p520>Vendor inquiry letter - Dill S. Must answer all routine corres in 24-48
         <f1 p520>hrs. Didn't think it was important. Will improve.

    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>Cust. mail survey. Good job! Well written, with insight. Pleased. Has
         <f1 p520>ideas for another.

    <f1>02/21/05                                   <f1 s4>3
         <f1 p520>ADP computer use survey.  Same as before.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>3     <f2>Score:           <f1>4.8
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>DICTATION

         <f2 p520><e>     Transcribes recorded dictation, entering text into word processor.
         <f2 p520><e>Checks spelling and grammar before presenting draft to writer.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>3
         <f1 p520>Budget request. Okay. Editing an improvement. Enjoys editing text.

    <f1>01/03/05                                   <f1 s4>3
         <f1 p520>Week's letters. Good. Fine. Had an unusually high volume of letters to do.
         <f1 p520>
         <f1 p520>. Good use of word processor.

    <f1>01/24/05                                   <f1 s4>4
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         <f1 p520>Letter to Rep. Gilman

    <f1>01/24/05                                   <f1 s4>4
         <f1 p520>Letter to Senator D'Amato.

    <f1>01/24/05                                   <f1 s4>4
         <f1 p520>Letter to Sen. Moynihan. Did a quick and efficient job on congressional
         <f1 p520>letters. Thanks An interesting project.

    <f1>01/25/05                                   <f1 s4>4
         <f1 p520>Letters to top 10 custs. This was a very complex mailmerge job, with a lot
         <f1 p520>of personalization required.

    <f1>01/26/05                                   <f1 s4>3
         <f1 p520>Letter to DMA.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>7     <f2>Score:           <f1>7.1
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>PHONING

         <f2 p520><e>     Places calls for the manager, as required.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>5
         <f1 p520>Appts. for cust visits. Excellent job. Handled custs well. A fun
         <f1 p520>challenge.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>1     <f2>Score:          <f1>10.0
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>TRAFFIC

         <f2 p520><e>     Efficiently screens phone calls, visitors and mail for the Department
         <f2 p520><e>Manager; monitors and coordinates smooth flow of mail and paperwork
         <f2 p520><e>processing within the Department Manager's staff and office area.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>March review. Excellent judgement on screening. Getting tougher to do -
         <f1 p520>more complex.

    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>Monday's mail. Thanks for increased efficiency. Shows strong motivation.
         <f1 p520>Says even more improvement possible.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>2     <f2>Score:           <f1>8.0
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>CLERICAL

         <f2 p520><e>     Handles routine personnel, payroll, budget and purchasing tasks
         <f2 p520><e>according to manager's guidelines.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>3
         <f1 p520>Attendance reporting, June. Doing fine. None.
  <f1>02/27/05  <f1>16:04:42  <f2 p850>      DEMO CORPORATION        <f1>Page No.    <f1>4


  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>1     <f2>Score:           <f1>6.0
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>SCHEDULING

         <f2 p520><e>     Maintains calendar of appointments, project schedules and a log of key
         <f2 p520><e>events; maintains schedules of the manager's and department's activities.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>Reviewed calender & event log. Right on target. Neat & complete.
         <f1 p520>Maintained as expected; same as last obs. Can we computerize calendar?

    <f1>12/29/04                                   <f1 s4>2
         <f1 p520>Nat'l sls mtng prep sched. Review logistics to be scheduled. Unfamiliar
         <f1 p520>with many of logistics.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>2     <f2>Score:           <f1>6.0
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>MEETINGS

         <f2 p520><e>     Handles and coordinates preparations for meetings such as: agenda
         <f2 p520><e>preparation, contacting participants, and scheduling  necessary facilities
         <f2 p520><e>and equipment. 

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>3
         <f1 p520>Weekly staff meetings - May. Remind attendees; do adgenda day before. Says
         <f1 p520>attendees hard to pull in on time.

    <f1>12/29/04                                   <f1 s4>3
         <f1 p520>Mktg strat presentation. Meeting arrangements were fine. Glad it worked
         <f1 p520>out.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>2     <f2>Score:           <f1>6.0
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>MINUTES

         <f2 p520><e>     Writes minutes of departmental meetings and distributes copies to
         <f2 p520><e>participants.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>Monday staff mtng. minutes. Accurate, thorough & timely job. Thanks. Dull
         <f1 p520>job, but knows importance.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>1     <f2>Score:           <f1>8.0
  <f1>02/27/05  <f1>16:04:42  <f2 p850>      DEMO CORPORATION        <f1>Page No.    <f1>5

  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>TRAVEL ARRANGEMENTS

         <f2 p520><e>     Makes business travel arrangements for the manager and designated staff.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>5
         <f1 p520>DMA convention trip Hurray for making my trip a breeze!

    <f1>01/28/05                                   <f1 s4>3
         <f1 p520>Trip to DC.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>2     <f2>Score:           <f1>8.0
  <f4>--------------------------------------------------------------------------
  <f2>Topic: <f2>CLERICAL SUPERVISION

         <f2 p520><e>    Trains, supervises, coaches and evaluates performance of clerical
         <f2 p520><e>subordinates; coordinates administrative projects; exercises judgment in ways
         <f2 p520><e>that accurately reflect departmental priorities, organizational policies, and
         <f2 p520><e>ethical standards.

    <f2>Obs. Date                                <f2>Rating
    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>New data entry clerk. Quick & effective trng job w/new clerk. Enjoys trng.
         <f1 p520>Wants to go to

    <f1>12/29/04                                   <f1 s4>3
         <f1 p520>Budget prep. project Listen to audio trng. on delegation skills. Agrees
         <f1 p520>need improvement.

    <f1>12/29/04                                   <f1 s4>2
         <f1 p520>March late p.a. report Review P.A. instr. manual & get on sched. Nervous
         <f1 p520>about poss. confrontation over neg. P.A.

    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>Budget prep; sales plan prep. Excellent handle on admin. Gives me peace of
         <f1 p520>mind. Glad.

    <f1>12/29/04                                   <f1 s4>4
         <f1 p520>Budget prep. Appreciate good judgement on budget presentation. A tough
         <f1 p520>job; enjoyed challenge.

    <f1>01/22/05                                   <f1 s4>4
         <f1 p520>Orientation training.

  <f2>Weighted Score (10 = perfect)  
  <f2>Observations:   <f1>6     <f2>Score:           <f1>7.5
  <f4>--------------------------------------------------------------------------
  <f1>02/27/05  <f1>16:04:42  <f2 p850>      DEMO CORPORATION        <f1>Page No.    <f1>6

  <f4>__________________________________________________________________________

  <f2>Summary Empl#:     78423
   <f2>Observations: <f1>34     <f2>Score:           <f1>7.0

   <f2>Weighted Score Range: 2 - 10     <f2>Prior Appraisal Score:  <f1>7.8
   <f2><e>     Score Mid Range: 5.0 - 6.9


  <f1>Reviewer's signature:<f4>............................ <f1 s6>Title:<f4>..................

  <f1>Co-reviewers:<f4>.............................................................

  <f2>EMPLOYEE ACKNOWLEDGEMENT<f1> - I have reviewed this performance
  <f1>evaluation report,<f1> am aware of its contents, and have discussed it with my
  <f1>manager. My signature <f1>only indicates my awareness of this report and does
  <f1>not necessarily imply <f1>my agreement with its contents or conclusions.

  <f1>Employee signature:<f4>.............................. <f1 s3>Date:<f4>...................

  <f2>EMPLOYEE COMMENTS <f1>(at employee's option):

  <f4>..........................................................................

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